Islip Limo Terms & Conditions

Reservations
To make a reservation with us, please contact our Reservation Department. We require reservations to be made at least 24 hours in advance. Our team is available 24/7 to assist you with your booking needs through the following channels:
- Phone: (516) 628-6535
- Text: (800) 643-3816
- Email: info@isliplimocarservice.com
- Website: www.isliplimocarservice.com
Waiting Time
We offer complimentary waiting time under the following conditions:
- Local Pickups and FBO/Private Aviation: The first 5 minutes are free.
- Domestic Flight Arrivals: The first 45 minutes after landing are free.
- International Flight Arrivals: The first 60 minutes after landing are free.
After the grace period, additional waiting time will be charged as follows:
- Sedan and Mini SUV: $1.50 per minute
- SUV: $2.00 per minute
- Sprinter Van: $3.00 per minute
Cancellations and Changes
To avoid charges, all reservation changes or cancellations must be made at least 24 hours before your scheduled pickup time. Late updates are subject to the following fees:
Sprinter Vans
- Less than 24 hours notice: 50% of the fare plus applicable fees.
- Within 12 hours of pickup: Full fare will be charged.
Sedans & SUVs
- Less than 24 hours notice: 20% of the fare plus applicable fees.
- Within 6 hours of pickup: 50% of the fare will be charged.
- Within 1 hour of pickup: Full fare will be charged.
Additional Charges
Invoices will reflect the fare and a mandatory 20% gratuity/service charge. Depending on the route, additional stops may incur fees ranging from $35 to $200.
Parking and Tolls
Costs for parking, tolls, and other related charges are not included in the initial quote. These will be calculated and charged at the end of the trip. Passengers are responsible for these costs upon completion of the service.
No-Show Policy
In the event of a no-show, you will be charged the total amount of the trip as booked.
Pet Policy
A fee of $50 will apply for pets transported in our vehicles.
For more information or further assistance, please do not hesitate to contact our customer service team.
