Frequently Asked Questions

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Q: Are your services available 24/7?

Yes, our transportation services are available to book 24/7 via phone call or by downloading our app from the homepage. You can book our services for one month, one week, one day or even a couple of hours ahead of time.

Q: When is the best time to book luxurious transportation?

The best time to get in touch with us is right at the moment when you know your destination. As previously noted, our direct phone line is available at all hours of the day, and you can book our services in advance. In addition, you should make sure to have all the required information, such as the spot where you want to be picked up from and the exact hour, so that we can provide you with a tailor-made transportation plan.

Q: Can I check out your fleet before booking transportation?

Yes! We at Islip Limo are proud to say that we have a luxurious fleet that is perfect for any occasion. Our fleet is available at your disposal 24/7, and you can check it out by accessing the “Fleet” page on our website. You can also come and visit our headquarters to check out the fleet for yourself. We offer sophisticated sedans, luxurious SUVs, and comfy Mercedes Sprinters that provide more legroom than you could ask for.

Q: Can I book transportation that requires multiple pick-ups and drop-offs?

Of course! We offer the option to schedule multiple pick-ups and drop-offs so that all your guests can enjoy a premier riding experience. Contact us today at (800) 643-3816 (direct line) to find out additional information about the advantages of using our limo services.

Q: Do I need to tip the chauffeur?

Our professional chauffeurs who are masters behind the wheel come as a “package deal” when you book our luxurious transportation services. You don’t need to pay extra for them, and the total fee for our transportation services does not include a tip. However, you can show your appreciation for the professionalism of our chauffeurs and let them know that they did a great job by tipping.

Q: How do I book your luxurious transportation services?

Give us a call at (800) 643-3816 (direct line), and our professional customer support team will take care of everything else. You can also download our app on iOS or Android to have access to all our services and book a reservation.

Q: How many passengers can your fleet accommodate?

Our premier fleet is perfect for any special event, and we offer vehicles that can comfortably accommodate up 14-passengers.

Q: Will a professional chauffeur pick me up from the airport?

Yes, one of our professional chauffeurs will be waiting right outside the baggage claim area for you with a sign in his hand.

Q: Can I listen to my own music?

Of course! Our modern fleet is equipped with AUX hookups so that you can listen to your favorite tunes when riding with us.

Q: Do you offer car seats for infants and small children?

We provide car seats for infants and small children. Just make sure to let us know that you will need them when booking our transportation services. Also, an additional fee may be charged for this special request.